geek squad.

[G4GAV]

i have just bought a laptop but i cant install anything on it due to this damn softwear. i dont have a restore disk either as you should be able to create one from the laptop. but as i metioned before this softwear will not let me. i have contacted the last owner but he said it was only used for art work and he never instailled anything on it.

any idears people

[dougie06n]

what software are you on about mate and what windows are you running on it

[G4GAV]

im trying to install a game called world of warcraft, the problem is this geek squad will not let me install nothing to the laptop what so ever ! it comes with vista home premiem. iv tried to re boot from a vista disk but it will not let me do that either. this damn geek squad soft wear is a pain.

[dougie06n]

can you not just remove the geek squad software in control panel then programs and features then try to install the game again

[G4GAV]

no it asks for a password, which i dont have or the last owner

[dougie06n]

the other thing is that it is a virus software and it is stopping you from installing cause wow(the game you are trying to install) plays online so you might have to dissable the geek squad till you install wow

[G4GAV]

iv been looking at the net to try and find a solution to reboot the system, once i get this softwear off it will go in no probs, it did it on the last laptop i had, i just needed something a bit faster for game play

[dougie06n]

if you are running vista all you need is the key that will no doubt be on a label on the laptop then see if any of your mates have the original vista disk use that to reinstall but use your key from the label make sure its the same version as what your key is for, tyhen you can just reformat the whole hard drive and start from scratch as long as you have all the drivers, if not take a note of all the componants then download the drivers and save to a cd for the reinstall, sorry thi sis all the info i think ican help you with

[dougie06n]

remember you really only pay for the key so you can legally use another disk as long as you use your key if you have lost your disk, or you can reboot from the recovery partiacian on the hard drive if there is one.

[G4GAV]

thx for that matey !

[youngscars]

Hi what network you on as i am on vodaphone and i could not access alot either as i had restricions on via my network so i took laptop into vodaphone shop and they took it of for me and it all works fine now so it might not be your laptop might be you network ?? not sure me just a guess .

[G4GAV]

i have virgin broadband matey, and will be running the laptop of it too. it for down the loved ones home. which she also has. i just looked everywhere on the laptop to try and remove the geek squad softwear, but no luck. it is like a protection softwear and i have to say its good. but its a shame the other guy didnt take note of the passwords when he bought it. if i cant access it once i try the reboot via disk i my have to buy another hard drive .

[youngscars]

you cant remove via add and remove then

[G4GAV]

nope, it asks for a password.

[youngscars]

nope, it asks for a password.
dont no m8 when we got our laptop we had geek squad but it was only for insurance for the laptop and the stick and we never had any password for it so sorry m8 i am at a dead end hope you get it sorted if i find out any more info i will let you no

[dougie06n]

when you reboot after wiping hard disk it will be a clean install with just windows unless the geek squad is part of the reboot partion then you will have to use a windows disk and reinstall from that mate it is very easy just follow the instruction when you run disk

[Broxi]

As Dougie Say's Insert a windows CD.... boot from cd format all existing partitions and install..

By booting from the CD geek will NOT be running so you can install windows.

Derek